Terms & Conditions
Important Information About Using Our Services
Hi!
Mary here, I am so excited that you are planning to purchase my self-study course, The Sleepy Lambs Sleep Academy. Before you buy the course there are a few things you need to know about what you are purchasing, what you can expect and the support you will get from me. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.
Mary Foster
CEO, Sleepy Lambs Ltd.
The terms and conditions set out below apply to your purchase of the self-study programme, “Sleepy Lambs Sleep Academy” offered by Sleepy Lambs Sleep Consulting(r) (Sleepy Lambs Ltd.). Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Mary Foster, Sleepy Lambs Sleep Consulting®, Sleepy Lambs Ltd (“we”, “us” or “our”) provide services to you, as the purchaser of the Sleepy Lambs Sleep Academy. These terms are subject to any rights you have under consumer law to which we are bound to and which cannot be waived.
Course Outline
The Sleepy Lambs Sleep Academy is a self-study course which uses step-by-step tools and advice to help you help your newborn, baby, toddler or young child learn to sleep better.
Course Specifics
Following the successful purchase of the course, you will receive access to The Sleepy Lambs Sleep Academy and relevant cheat sheets in the course selected course.
You will then have the opportunity to work through the course material in your own time. The course provides strategies to help you set intentions for your future.
The course has been tried and tested by individuals who are over the age of 18 and from various different backgrounds. In working through the material, they have been able to learn more about sleep and a variety of tools to help babies and children learn to sleep better. This is a personal course for you to complete entirely at your own speed. For best results, it is recommended that you undertake each module separately and allow for a short period of reflection in between each module.
Whilst all those who have taken the course to date have achieved the desired results, it is not possible to provide any guarantees that you will experience any specific results. Failure to complete the self-study materials will limit your ability to benefit from the information provided and will significantly limit any results. The course is not bespoke and includes general advice should you feel that you need additional support, such as 1:1 support, that can be provided separately. Please be advised that this course doesn’t constitute medical advice and you should never hesitate to seek advice on sleep or your baby or child’s well-being from a medical professional.
It is not intended that you will finish the course with a complete and detailed understanding of all techniques that could help babies and children sleep. The Sleepy Lambs Sleep Academy provides strategies and methods to help you approach sleep in a step-by-step approach. It is your individual responsibility to apply what is shared and taught in the course to your personal circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies and techniques and have your little one sleeping better soon.
Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.
Payment Terms
The cost of the programme is noted on the home page. This is a one-off payment and all purchases are final. (Please see below for details about refunds).
Support
The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of the course, accessing the pre-recorded videos then we are happy to help you to get up and running. Please email academy@sleepylambs.com and you will receive a reply within 1 business day.
Once you have finished going through the course material you may wish to work with us further. Sleepy Lambs Sleep Consulting® has a team of sleep consultants who can provide you with bespoke advice to families around the world. We also have a comprehensive sleep consultant training program. If you would be interested in hearing how we can support you better, please visit https://sleepylambs.com/sleep-support. Please be aware that additional charges will apply to any one-to-one coaching provided. More information about becoming a Certified Sleepy Lambs Sleep Consultant® is available at https://sleepconsultantcourse.com
If you’re not looking to work together just yet but you’d love to hear more then come and say hi on Instagram @sleepylambs, Twitter @sleepylambs.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. We will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. We will be provided with your email address and name but never be provided with your financial information.
For more detail on how we manage your data you can view my/our privacy policy here https://sleepylambsacademy.com/privacy-policy
Refunds and Cancellation
As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing the course you are waiving your rights to a refund unless the statutory circumstances for refunds are met.
Should you consider that the digital download is faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact us on academy@sleepylambs.com.
Intellectual Property
You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain with us, Sleepy Lambs Ltd. You have the right to use the materials as personal learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale or for purposes of using the material related to running a sleep consulting business or training outside of Sleepy Lambs Sleep Consulting®. Any breach or violation will result in removal from course access without notice.
Feedback and Complaints
If you have any feedback about the course please do share it with us. It is always great to receive words of praise and also helpful to get constructive comments. We really hope that you love this course as much as we do but if you would like to make a complaint this should be made to made in writing to academy@sleepylambs.com
General
Throughout the programme Certified Sleepy Lambs Sleep Consultants® will be available by email Monday to Friday between 10 am to 4 pm. A Certified Sleepy Lambs Sleep Consultant® will respond as soon as possible and within two business days.
We intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.
Private Facebook Group
You will have access to a private Facebook group to support you during the programme. The intention of the Facebook group is to provide a community support network and enhance the programme experience. Sharing your experience is something which is unique to this programme and this method is used by Sleepy Lambs Sleep Consulting® as it provides an effective way to help babies and children sleep better.
From time to time Certified Sleepy Lambs Sleep Consultants® may post and offer support but there is no guarantee that posts will be responded to or a Facebook mailbox monitored.
Sleepy Lambs Sleep Consulting® does not own the Facebook group and makes no guarantees that the Facebook group will be available at any specific time.
Behaviour
It is requested that at all times your behaviour towards others is polite and respectful. Sleepy Lambs Sleep Consulting® will not be held responsible for the behaviour or actions of any other course participant. Should your behaviour be deemed offensive or inappropriate Sleepy Lambs Sleep Consulting®, Sleepy Lambs Ltd. reserve the right to remove you from the programme and Facebook group with immediate effect.
